Strategy & Transformation

In the face of disruption, challenge and significant change, we help our clients to understand what they should do to adapt, how to do it, and how to support their people through the transition.

By combining our diverse strategy and public policy experience with our functional workforce, transformation design and operations expertise we offer an unparalleled depth of public sector capability.

Connect with our team

Our Service Offering

Workforce, Change & Skills

We empower our clients to plan, prepare for and take advantage of the rapid changes to work and their workforce. We work across elements including organisation and culture, future of work and workforce, learning and capability uplift and change strategy and delivery.

We specialise in

  • Employee Experience, Culture& Leadership; Future of Work & Workforce
  • Change Strategy & Delivery
  • HR Modernisation & Organisational Design
  • Learning, Skills & Qualifications Design
  • Employee Experience, Culture & Leadership

Enterprise Performance

We understand there are many drivers for business transformation, whether it be to drive improvements in productivity, adapt and innovate through new technologies, respond to a change in enterprise priorities, execute a merger or re-organisation, or even to achieve your NetZero objectives.

To address these challenges, we partner with our clients to ensure that they are investing in the right capabilities, are sustainably funded, and have the means to deliver on their purpose. This includes helping our clients to become more efficient, resilient and agile to meet emerging priorities and meet the challenges of the modern world. Our team has the skills and experience to help modernise business functions, drive efficiencies and improve employee experience.

We specialise in

  • Organisational Mapping and Analysis
  • Target Operating Model, Function & Business Process Design
  • Financial Sustainability
  • Functional Efficiency Reviews & Productivity Uplift
  • Business Analysis & Requirements Definition
  • Demand & Cost Modelling
  • Procurement & Supply Chain Optimisation

Customer Experience
& Service Commissioning

We bring an experience-based approach to the design and delivery of services – whether virtual or face-to-face – and help guide our clients through channel and product choices that take into account the diverse needs of users, whether internal or external to your enterprise.

Where services are outsourced, we work with enterprises to support service commissioning, grants design, monitoring and evaluation, with particular specialisations in the performance of complex health and social service delivery systems.

We specialise in

  • Channel Strategy & Management
  • Front Office Operations
  • Product & Service Innovation
  • Customer Research & Experience Blueprinting
  • Commissioning for Outcomes
  • Service Delivery System Reform
  • Monitoring & Evaluation

Portfolio & Program Management

We support the delivery of complex programs and portfolios provide program, project management and PMO services, and transformation and portfolio design and delivery.

We ensure that your business goals cascade through the design and delivery of your programs and realisation of benefits to your enterprise and stakeholders, and help you manage to time and cost.

A feature of the way we work is our focus on helping you build your internal program governance capability, working with your teams on capacity uplift and sharing better practice artefacts and digital tools.

We specialise in

  • Program Design & Establishment
  • Benefits Management
  • Transformation Architecture
  • Portfolio Design & Prioritisation
  • Program Management Capacity Uplift

How we are delivering
on our purpose

Scyne has been selected to conduct a trial of fixed voice services as part of the Federal Government’s initiative to improve mobile connectivity for more Australians. ​

Over the coming months, Scyne will establish trial sites across 50 regional and remote locations across Australia, tracking the reliability and quality of voice calls, as well as assessing the impact of weather conditions on service performance. The aim of these trials is to provide invaluable data that will inform future telecommunications strategies. ​

This initiative aligns perfectly with our public purpose vision to create lasting benefits for all Australians, ensuring that even the most remote communities have access to vital communication services.

Our Team

Portrait shot of Di Rutter

Catherine
Jones

Strategy & Transformation Lead
Portrait shot of Di Rutter

Peter
Maskell

Enterprise, Service & Program Advisory
Portrait shot of Ben Neal

Steph
Waddon

Workforce, Change & Skills Advisory

Connect with us

Interested in working together or want to find out more? Get in touch with Catherine Jones, Strategy & Transformation Lead.
Connect with Catherine